TotalDesk Helpdesk Solution

TotalDesk Helpdesk Solution is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get this Helpesk Solution for WordPress.
TotalDesk Helpdesk Solution Features

Ticket System
3 Differnt New Tickt Forms
Inbox Fetching
My Tickets Page
Set default values for new tickets
Set own ticket Status
Set custom ticket Types
Attachment Support
Inform Agents in Notifications
Reporters & Agents can reply to Email
Ticket Overview (assigned to, status in colors)
Set Inbox Archieve Folder
Notifications
Email Notifications
Desktop Notifications
Slack Notifications
Notify when a ticket has been created
Livechat
Enter a chat with a given ticket ID
Send a message (new ticket) when no agent is online
Every chat conversation will be saved
Knowledge Base
Create a FAQ based on a ticket
Group FAQs into topics
Set custom Icons for Topics
2 Layouts (boxed, list)
Reports
Tickets By Agent
Tickets By Status
Tickets By Type
Integrations
WooCommerce
Envato
Slack